Privacy Policy

Welcome to myMaidan, a platform operated by Propelturf Sports Tech Private Limited (“we,” “our,” or “us”). This privacy policy explains how we collect, use, share, and protect your personal information when you use the myMaidan mobile application (“App”) and its related services.

By using myMaidan, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: This includes, but is not limited to:
  • Full name
  • Phone number
  • Email address
  • User address
  • Payment method details
  • Usernames and other identifiable information
  • Any other information you provide directly through our app.
• Device Information: We may collect information related to the device you use to access the App, including:
  • Operating system version
  • IP address
  • Unique device identifiers (e.g., device ID or other hardware identifiers)
• Usage Information: We may collect data on how you use the app, such as:
  • App features you use
  • Actions you take in the app
  • Time and duration of your usage
  • Interaction with other users through the app
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2. How We Use Your Information

We use the information collected to:

• Provide and improve our services
• Facilitate communication between users and service providers
• Verify your identity and ensure secure transactions
• Process payments securely
• Personalize user experience by offering services based on your preferences and location
• Send notifications, updates, and marketing communications (only with your consent)
• Comply with legal obligations or protect our rights and interests
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3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers that assist us in running the app (e.g., payment processors, hosting services).
• Legal Obligations: We may disclose your information if required by law, such as in response to a court order or government request, or to protect our rights and users’ safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Restrictions of liability

myMaidan makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents available through the App and expressly disclaims liability for errors and omissions in the contents available through the App.

Reference in the App to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Your Choices

• You may opt out of marketing communications by following the instructions provided in such communications or by contacting us directly.
• You may update your personal information through the app’s account settings.
• You may request to delete your personal data by contacting us, subject to any legal obligations that require us to retain certain information.

6. Children’s Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal data, please contact us, and we will take steps to delete such information.

7. Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we may collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

8. Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

9. Grievance Officer

In accordance with the Information Technology Act 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer
Propelturf Sports Tech Private Limited
Yathawat Sharma
Email: yathawat@mymaidan.com
Contact Number: +(91) 88 23 00 37 88
Office Address: 101,290 Sai Kripa Colony, Indore 452010

If you have any concerns or grievances regarding our privacy practices or how your information is handled, you may contact the Grievance Officer at the details provided above. We will strive to resolve your concerns within a reasonable time frame.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with the effective date updated accordingly. Your continued use of the app after any changes means that you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the use of your information, please contact us at:

Propelturf Sports Tech Private Limited
Email: contact@mymaidan.com